Zoya 7 Privacy Policy

When you create an account and use our services on Zoya 7, we collect certain necessary information. This data is used solely to provide you with the best possible experience. In line with Zoya 7's privacy policy, we never collect information that is not required.

The types of information we collect:

Zoya 7 uses the data it collects for specific purposes only. In accordance with our privacy policy, your information is never used beyond its original intent. The primary reasons we use your data are:

• Account management: To secure registration, login, and account safety.
• Transaction Processing: To successfully complete deposits and withdrawals.
• Customer support: To resolve your questions and issues.
• Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Fraud Prevention: To detect and prevent suspicious activity.

Zoya 7 does not share your information with third parties for marketing purposes. If you no longer wish to receive promotional emails or messages, simply let our support team know at any time and we will stop sending them.

Zoya 7 does not generally share your personal information with anyone. However, there are specific circumstances where sharing may be necessary. This section of our privacy policy is provided to give you full transparency.

Information may only be shared in the following cases:

• Payment Processor: Works with mobile banking services such as bKash, Nagad, and others to complete transactions.
• Law enforcement agencies: Under a court order or legal obligation.
• Technology Service Provider: Trusted companies that support platform operations — bound by our privacy policy.
• Anti-Fraud Organization: Only the minimum information necessary for security purposes.

Before sharing your information with any third party, we verify that they comply with international data protection standards and will keep your data secure.

Zoya 7 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help remember your preferences and session information.

The types of cookies we use:

• Essential cookies: Required for login sessions and core platform functionality — these cannot be disabled.
• Performance Cookies: To analyze how well the site is performing.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are most used (without identifying individual users).

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. Zoya 7 does not use third-party tracking cookies.

Zoya 7 uses industry-leading technology and practices to protect your personal information. This multi-layered approach to data security is at the core of our privacy policy.

• 256-bit SSL/TLS Encryption: All communications are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & Intrusion Detection: Unauthorized access is detected and blocked instantly.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Backup: Regular backups to reduce the risk of data loss to zero.
• Staff training: All staff are trained in data protection and bound by confidentiality agreements.

As a Zoya 7 member, you have important rights over your personal information. We respect those rights and make them easy to exercise.

Zoya 7 works with a number of trusted third-party service providers to operate the platform. These providers have their own privacy policies, which are outside of Zoya 7's control. However, we only partner with providers who maintain high standards of data protection.

• Payment Gateway: Mobile banking and banking services — for transaction processing only.
• Game providers: Licensed game studios — for game delivery.
• Analytics platforms: Aggregate usage analysis without personal identification.

Third parties receive only the minimum information necessary and are contractually bound to uphold our privacy standards.

Zoya 7 is a platform strictly for adults aged 18 and above. We do not knowingly collect information from anyone under the age of 18. Age is verified at the time of registration, and identity is confirmed through the KYC process.

If a parent or guardian believes their child is using Zoya 7, please contact our support team immediately. We will take prompt action.

Zoya 7 may update this privacy policy from time to time. Changes may be made due to new legal requirements, updates to our services, or improvements to our security. We will notify you before any significant changes take effect.

• For significant changes, advance notice will be sent via email or SMS.
• For minor changes, the "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after a policy update will be considered your acceptance of the revised terms.
• If you do not agree to changes in the policy, you may request to close your account.

We recommend visiting this page regularly to stay up to date with the latest privacy policy.

If you have any questions, concerns, or requests regarding our privacy policy, please do not hesitate to reach out. Zoya 7's data protection team is always ready to assist you with any matter.

We typically respond within 24–48 hours. For urgent matters, live chat support is available for a faster response. Your privacy is our highest priority — not just in words, but reflected in everything we do.